Resume
EXPERIENCE
CREATIVE • 2005 – PRESENT
Apple Computer • Towson, MD
Design and lead several daily training seminars in consumer and professional applications. Demonstrate applicable creative techniques for print and multimedia projects using Apple and third party software. Research solutions to hardware and software issues for clients.
- Conduct seminars on website design, discuss information architecture, navigation structure, and content
- Demonstrate techniques in Photoshop, iPhoto, iMovie, iDVD, Final Cut Pro, and Mac OS X
- Aid clients in creating page layouts, movies, slide shows, and presentations
- Assist clients in transitioning from consumer applications to professional applications
- Educate clients on backup, archive, and restore methods
- Maintain certifications in relevant applications
GENIUS • 2002 – 2005
Apple Computer • Towson, MD
Managed the service and repair side of the business, including setting and meeting customer expectations, researching and resolving technical issues, coordinating workflow among four technicians, ordering parts, and reviewing weekly performance metrics. Used sales and customer service skills to provide complete computer solutions for clients. Efficiently diagnosed and repaired customer’s computers, iPods, and other equipment.
- Mac Desktop, Mac Portable and Mac OS X certified
- Up-to-date with current and developing technologies
SENIOR MULTIMEDIA DESIGNER • 2001 – 2002
The George Washington University •
Washington, DC
Designed and developed websites for 25 university departments. Organized and conducted technology meetings with key department heads, server administrators and other management to discuss requirements, installations, and upgrades. Initiated team meetings to discuss project goals and share ideas.
- Key member of design team for the university’s main website
- Lead interface designer and developer for the university’s computer store website
- Designed and developed GW 2001 and 2002 Commencement websites
- Installed, configured, and debugged GW streaming radio server and GW robotic webcam
- Designed and developed America On Alert and The Schedule of Classes websites
- Ensured compliance with the 508 Accessibility standards and legacy browsers
- Ran monthly web analysis using Analog
GRAPHIC CONSULTANT • 1999 – Present
Design print and web-related marketing materials for clients. Past projects include email promotions, ad banners, and websites for USA Today, the New England Journal of Medicine, MCI, Liquidation.com, the Vitamin Shoppe, Sonitrol, Monument Realty, Inbox Interactive, Enterra, and Profitable Property.
senior WEB DESIGNER and DEVELOPER • 1999 – 2001
OneSoft Corporation • McLean, VA
Designed, coded, conceptualized, and implemented ecommerce websites. Lead interface developer for weightwatchers.com. Designed proposals and other print marketing collateral materials. Optimized websites to ensure high web ranking with search engines.
GRAPHIC DESIGNER • 1998 - 1999
ImÁgo Marketing & Design • Alexandria, VA
Created logos, business collateral packages, websites, multimedia presentations, tradeshow booths, site signs, and other large format projects. Designed, coded, and implemented websites. Inspected digital files for prepress check of all jobs sent to service bureaus. Supervised press checks of important press runs. Responsible for troubleshooting computers and network, optimizing backup, and providing technical support.
TECHNICAL SKILLS
Expert on Mac and PC platforms
WEB/MULTIMEDIA
XHTML and CSS
Dreamweaver
Flash
ActionScripting
Analog
Web Optimization
Search Engine Optimization
Photoshop/ImageReady
Illustrator/Freehand
QuarkXPress/InDesign
Acrobat Professional
Digital Color Prepress
Large Format Printing
ADDITIONAL SKILLS
MS Office
OS X Server
Digital Photography
Color Correction
EDUCATION
BFA in
Photographic Illustration
Rochester Institute of Technology
Rochester, NY
HONORS and
ACHIEVEMENTS
"Dr. Know" Award
Apple Store Towson
3rd Quarter • 2006
OneSoft MVP Award
Professional Services
2nd Quarter • 2000
Golden Web Award
imagoinc.com • 1999